Payment Policy
Payment Policy
At SimulatorHQ.com, we accept a variety of secure payment methods to make your shopping experience convenient and safe. These include:
- Amazon Pay
- American Express
- Apple Pay
- Discover
- Google Pay
- Mastercard
- PayPal
- Shopify Pay
- Venmo
- Visa
Order Processing and Payment
When you place an order on our website, we will pre-authorize your credit card to ensure that the funds are available for the transaction. Your card will not be charged until we have verified your order and confirmed that all product details are correct.
Order Verification
All orders are subject to verification and approval before they are processed and shipped. This includes verifying product availability, pricing, and any applicable promotions. We reserve the right to cancel any order if:
- The item is not in stock.
- The item is backordered.
- The item is no longer available under the promotional offer.
- A pricing discrepancy or error has occurred.
- The order is suspected of being fraudulent or unauthorized.
If any issues arise during the verification process, we will contact you promptly to inform you of the situation and discuss possible alternatives.
Order Confirmation and Receipt
Once your order has been verified and processed, you will receive a confirmation email along with a detailed receipt of your purchase. This email will include your order details and, once shipped, tracking information to monitor your delivery.
Customer Support
If you have any questions or concerns about your order or our payment policy, please don't hesitate to contact us at support@simulatorhq.com. Our team is here to assist you.